For Medical Practice Owners & Healthcare Providers Ready to End Burnout, Reignite Their Team, and Restore Profitability — Without Compromising Patient Care.
"How Do Medical Practices Cut Staff Turnover by 68%, Boost Patient Satisfaction to 4.8 Stars, and Reclaim 20+ Hours Per Week—All Within 90 Days?"
We help overwhelmed providers reclaim 10–20 hours per week, improve patient satisfaction scores, and create engaged, loyal staff cultures with our Unified PXC System™ framework —Proven 100+ Practices Nationwide
No contracts. No hidden fees. Zero failed implementations.
Created by Jennifer Radu, Former Practice Manager 20+ Years Experience Turned Healthcare Transformation Specialist l Florida Based - Nationwide Reach l Trusted by Family Medicine, Multi-Specialty Groups, Private Practices, Urgent Care Clinics, and Healthcare Executives l Results Guaranteed
Trusted by Leading Healthcare Organizations
HIPAA Compliant
Award-Winning
5-Star Rated
Proven ROI
Does This Sound Familiar?
You're not alone. These are the top challenges medical practice owners face every single day...
Staff Burnout & High Turnover
Your team is exhausted, disengaged, and leaving faster than you can replace them. Training new staff drains your time and resources, while patient care suffers.
Declining Patient Satisfaction
Negative reviews are piling up. Patients complain about wait times, feeling rushed, and not being heard. Your reputation is taking hit after hit.
Revenue Leaks & No-Shows
Appointment cancellations, no-shows, and poor follow-through are bleeding your practice dry. You're working harder but earning less.
You're Drowning in Daily Operations
Instead of practicing medicine or growing your business, you're stuck putting out fires, managing complaints, and handling administrative chaos.
Lost Your Passion for Medicine
You went into healthcare to help people, not to deal with staffing nightmares, administrative burdens, and constant stress. Where did the joy go?
Constant Worry About Compliance
Regulatory changes, documentation requirements, and the fear of audits keep you up at night. One mistake could cost you everything.
If you nodded your head to even ONE of these challenges...
It's Time to Learn How to Turn Patient Frustration into Loyalty--And Staff Exhaustion into Empowered LeadersRight Now, Your Practice Feels Like:
Endless patient complaints and staff exhaustion
Providers buried under admin tasks instead of patient care
Leaders too busy putting out fires to lead
Turnover draining time, profit, and morale
Good intentions lost in bad processes
Struggling to keep up with evolving technology and patient expectations
You built this practice to help people — not to drown in it.
You’re Not Broken. Your Systems Are.
If your days feel like nonstop triage — burnout, staff turnover, endless charting, frustrated patients — it’s not your fault. You’ve been running a modern practice on outdated systems.
At PXC, we fix that. We integrate AI-enhanced workflows, train emotionally intelligent leaders, and rebuild engagement from the inside out — so your practice thrives again.
Imagine Instead…
Charting done before dinner.
Staff smiling again, staying longer, performing better
Patients raving about their care
Leadership that inspires, not micromanages
AI automations quietly handling the busywork while your team shines
A clear path to sustainable growth and profitability, free from daily operational headaches
That’s not a dream. That’s your next state — PXC is how you get there.
What makes PXC different?
AI-Powered Operations automate 80% of administrative chaos
Leadership Development that turns managers into visionaries
Culture Engineering that makes staff want to stay for years
Patient Experience Excellence that creates loyal advocates
The result? Practices that run themselves while you rediscover why you chose medicine.
The Fastest Path From Burnout to Breakthrough
Step 1
Book Your Free Puzzle Pyramid Strategy Session
Step 2
Get Your Personalized Practice Diagnosis & Roadmap
Step 3
Implement Quick Wins + Long-Term Systems with PXC
Every session ends with a clear, actionable blueprint — no pressure, no pitch, only value.
Transform Your Career Path with Our Proven Solutions
Unlock your potential with expert guidance and tailored strategies designed to elevate your career, accelerate your growth, and achieve your professional goals.
Best Career Coaching Award
3x Winner — Best Career Advisor
Over 4000+ Happy Clients...
4.9 star | 11k+ ratings
What You Get When You Partner With PXC
✅ AI-Integrated Workflows — eliminate inefficiency and free clinical time
✅ Leadership Training — develop confident, emotionally intelligent managers
✅ Culture Redesign — reignite engagement and retention
✅ Patient Experience Systems — convert satisfaction into loyalty and referrals
✅ Templates, Prompts, and Automations — plug-and-play execution for immediate wins
✅ Community Support — ongoing coaching, resources, and collaboration in the Practice Professionals
Playground
This Is Your Moment to Restore What Burnout Stole.
Your patients. Your team. Your peace of mind. All waiting on the other side of one call.
Proven Results That Restore Your Practice
Achieve Burnout Reduction
Enhance Team Wellness
in 120 Days
AI automation and operational alignment cut administrative workload by 4.2 hours per provider per day, freeing your team to focus on patient care and professional fulfillment.
Increase Patient Retention
in 90 Days
Practices implementing the Puzzle Pyramid™ report a 15-point NPS improvement and 12% revenue growth through better communication, consistency, and compassion across every patient touchpoint.
Recover Lost Revenue
Per Year
The IMPACT Framework identifies inefficiencies costing the average 8-provider practice over $1.2M annually — and restores up to 68% within the first year through streamlined operations and leadership optimization.
Your medical practice consulting partner shouldn't just give advice—they should deliver measurable transformation.
The Unified PXC System™ isn't traditional healthcare operations management. It's a comprehensive framework combining AI integration healthcare technology, proven leadership development medical practices methodologies, science-backed staff retention strategies, and data-driven patient experience consulting—all engineered for practice culture transformation that lasts.
Real Results from Real Practices:
Dr. Sarah Chen's family practice reduced staff turnover from 87 days to 3+ years, increased patient satisfaction from 3.4 to 4.8 stars, and decreased Dr. Chen's working hours from 65 to 42 per week—all within 94 days of implementing The Unified PXC System.
The Unified PX System™ — The Only Proven Prescription for Practice Restoration
🧩 The Puzzle Pyramid™
Engage → Educate → Excel
The step-by-step deployment model that ensures every change fits perfectly — patients feel heard, staff feel valued, leaders feel in control.
Get immediate solutions to your challenges
through personalized coaching that addresses your unique career needs.
No more waiting for answers—take action now.
⚙️ The IMPACT Framework™
Six Pillars of Sustainable Transformation
• Intelligent Assessment • Mindful Leadership • Patient Optimization • Automated Workflow • Cultural Transformation • Transformational Results
🔁 The AI-Fueled, People-Powered PX Cycle™
The engine that keeps excellence compounding — Engage. Educate. Excel. IMPACT. Sustain. Scale.
This is how thriving practices are built — and why burned-out ones stay stuck without it.
The Proof Is In Their Practice: Hear from Our Satisfied Healthcare Partners
Dr. Martinez, Multi-Specialty Clinic
PXC restored our 8-provider clinic from a revolving door into a stable, profitable machine. The IMPACT Framework recovered 68% of our projected losses in the first year alone.
Michael Lee, Medical Practice Owner
Their expertise in healthcare regulations was invaluable. We now operate more efficiently and compliantly. PXC's guidance on regulatory compliance and risk management has been a game-changer for our practice.
Dr. Emily Thompson, Clinic Director
PXC profoundly impacted our patient experience, resulting in a 30% increase in patient satisfaction scores. Their tailored approach effectively addressed our specific challenges.
Justin Welch, C.E.O.
We were losing patients and staff because of burnout. PXC’s Unified PX System identified the bottlenecks, trained our leaders and gave us tools to act. Within three months our staff burnout score dropped by 40 % and patient satisfaction rose by 18 points.
Amanda Michael, ARNP
Honestly, I was drowning in the day-to-day, feeling disconnected from why I even started practicing. PXC's personalized coaching helped me re-engage with my team and patients. We've seen a noticeable shift in our clinic's atmosphere, and I'm genuinely enjoying my work again. It's more than just numbers; it's about rekindling that passion
Julie B., Office Manager, Primary Care Clinic
PXC transformed our clinic! With their guidance, we boosted patient satisfaction, increased staff retention, and significantly improved our bottom line. Joining the 'Practice Professionals Playground’' gave us continuous support with monthly coaching and access to resources, helping us sustain growth. Our clinic's bottom line improved so much that we were able to increase salaries for management and executives.
Melissa B., C.P.P.M.
I was sceptical about AI, but the predictive insights were spot on. We proactively addressed pain points and saw a 25 % jump in positive reviews. Staff morale is the highest it’s ever been.
Dr. J.R., Medical Clinic Owner
As a small practice we didn’t think we needed consulting, but Jennifer showed us how to improve our workflows and culture. Our patient retention improved by 20 % and we added $1.2 million in annual revenue.
Chris S., Practice Director
Working with PXC was a breath of fresh air. Their insights helped us streamline our patient intake process, making a real difference in patient flow and overall satisfaction.
"Our clients' success stories are a testament to the transformative power of PXC's patient experience and operational efficiency solutions."
Unlock Your Full Career Potential!
Whether you’re exploring new career paths, aiming for a promotion, or seeking career transitions, we are here to guide you every step of the way.
Restore Your Leaking Practice Today!
Welcome! I’m Jennifer Radu, founder of Patient eXperience Consulting (PXC). After two decades of transforming healthcare facilities across the United States, I understand the unique challenges executives face: overwhelmed staff, frustrated patients and constant regulatory pressure. My team and I combine empathy, evidence‑based strategies and cutting‑edge technology to help you reclaim time, revive purpose and restore the heart of your practice. Together we’ll create a culture where everyone — patients, staff and leaders — thrives.
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Phone Number
(941) 297-4070
Address
7210 Manatee Ave W Ste. 1261, Bradenton FL 34209
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