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Founder

Jennifer Radu

Jennifer N. Radu is the CEO and founding consultant of Patient eXperience Consulting, based in Bradenton, Florida. She has spent 21 years running medical practices, including 12 urgent care clinics across 4 counties at once. She is a former teacher with six back surgeries behind her as a patient.

Jennifer N. Radu

What has she actually done?

She has run the desk side of medical practices for 21 years. The sharpest stretch was managing 12 urgent care clinics across 4 counties at the same time. That is the source of the surge examples on the urgent care page. The counties are not named here because the point is the load, not a map of old employers. The firm does not use a clinic brand name on this site.

She was a teacher before that, and she still builds training as show, tell, do, check. A 15-minute lesson on one task beats a binder. That shows up in the turnover page and the 30-day checklist.

Six back surgeries are why she writes about MSK intake as a patient, not only as an operator. She approved using that story. She was a teacher, so trainings are built to be practiced, not handed over in a binder.

What will she not claim?

A client count. A star rating. A guarantee. A hospital affiliation. A speaking tour. There is no speaking page. Articles on this site list her as the author. If a line needs a specific clinic story she has not approved, the page says so instead of inventing one.

Call (941) 239-2309 or book a free call.

Questions people ask

What credentials does she list?

C.P.P.M., AI Hero, and healthcare consulting course certificates, plus a teaching degree. The site does not link to issuers until those verification pages are confirmed. It does not invent others.

Where is she based?

She is headquartered and based in Bradenton, FL. All work is virtual nationwide. Service areas are Bradenton, Manatee County, Sarasota, Lakewood Ranch, Tampa Bay, Florida, and nationwide. No street address is published.