What question does the AI Audit answer?
This is an AI readiness assessment for a medical practice. It looks at workflows, the people who own them, and whether a tool would help. It does not map you to a security rule, and it does not claim an outcome. Where would AI actually help this practice, and what has to be true before it helps? Jennifer scores the ten dominoes only as a readiness gate. A phone bot on top of a callback pile with no owner does not create a calm desk. It creates a second pile. The findings name opportunities, prerequisites, and a short list of trials that do not need patient information to test.
The usual order is Practice Audit, then 90-Day Medical Front Desk Reset, then this audit, then custom implementation only if the findings support a build. You may buy this audit alone. Say that plainly on the call if that is the path you want. Read which audit comes first if you are stuck between them.
What do you receive in five business days?
A written readiness note. It says which dominoes are steady enough for a tool, which ones would make a tool fail, and which jobs are worth a small trial: after-hours message sorting, reminder wording, a checklist for a new hire, or something else your intake actually described. It names what PXC would not automate. Clinical judgment stays with clinicians. Public replies that could confirm someone is a patient stay with a human who has read the review rules.
You also get a recommended sequence. Sometimes the sequence is "do not buy anything until the Reset is done." That is a valid finding. PXC would rather say that than sell a build the desk cannot feed.
The intake is due within seven days of payment. The five business days start when the intake is complete. Observation, if needed, is virtual. PXC does not visit the office. The audit still does not collect patient information.
What does Jennifer bring to an AI question?
She holds an AI Hero certificate and healthcare consulting course certificates, and she has 21 years of running the desk the tools are supposed to help. The certificate is not a vendor badge. The findings are not a product pitch. If a vendor is required, you contract the vendor. PXC can specify the workflow the vendor should support, and can quote implementation from the findings. There is no hourly rate.
Start with the free AI-readiness checklist if you want a self-check first. The longer explanation of what has to work before AI helps is the AI readiness guide. The price sits next to the other offers on the pricing page.
What does a complete intake include?
The ten dominoes, scored by you in plain language, not by a vendor. Which jobs are repetitive and safe to draft. Which jobs require a clinician. What you have already bought and abandoned. Who would have to approve any words a tool produced. A sample of fake messages, not real ones. If the intake arrives with patient names, it is sent back and the clock does not start.
Five business days later you have a note that can say "ready for a small trial," "not yet," or "this job should stay human." All three are complete deliverables. A not-yet is not a failed audit. It is the finding that saves you from a tool your Tuesday cannot feed.
How does this sit next to the Reset?
The Reset builds owners and clocks. The AI Audit asks which of those clocks a tool could help. Doing them in that order is the recommendation. Doing the AI Audit first is allowed, and the note will still talk about owners and clocks, because a model cannot invent them. Implementation, if any, is a separate quote. Nothing on that quote is an hourly rate. Read where AI helps before you decide you already know the answer.
What will the note refuse to recommend?
Any tool that needs a real patient record to prove it works. Any auto-reply on a public review. Any phone bot that has no human close on the callback queue. Any "AI front desk" that replaces the owner you have not named. Jennifer has watched clinics buy those and then hire a person to apologize for them. The note will say no in those cases.
It will also name the smallest trial that is allowed. Small means one job, one approver, fake examples, and a stop date. If you want a transformation slogan, this is the wrong firm. If you want a sequence, the sequence is on the which-audit page: desk first when the desk is the fire, readiness when the desk already has owners.
Bring the checklist if you filled it out. Disagreeing with your own checklist is welcome. The five business days are for the practice you have, not the practice the demo assumed. Intake still has a seven-day deadline from payment. Late intake moves the start. It does not add a fee. It also does not let patient details sneak in while you are rushing.
You will not receive a ranked list of software brands. Naming a product you already own is fine when the note says whether to keep using it. A shopping list is not the deliverable. If you want help writing the workflow a vendor should support, say that. It can be part of a later quote. It is not silently included in the $1,000. A readiness note that only praises your current tools is also incomplete. The useful lines are the jobs to leave alone and the one job that is safe to try. If both lists are empty, ask for a rewrite before you treat the audit as finished. Empty lists usually mean the intake was too vague, not that the practice is magically ready for everything. Rewrite the intake in staff words and send it back. The five days restart from the complete version, which is the rule you already agreed to when you paid. Use the free checklist first if you want to see the gaps before the clock starts. The checklist is not a credit and it is not a draft of the note. It is a way to walk in with better answers.
Questions people ask
Is this a front desk audit?
No. The Practice Audit measures phones, check-in, scheduling, and the other dominoes. The AI Audit uses those same ten areas as context, then answers a different question: where would AI or automation help, and what would break if you turned it on now?
Why is it not credited?
It is a different product with a different deliverable. The $1,500 Practice Audit can credit toward the Reset within 30 days of the findings call. The $1,000 AI Audit never does.
How fast is it?
Five business days from a complete intake. The intake is due within seven days of payment. If the intake is late, the five days start when it is complete. No patient information belongs in the intake.